The Official Laboratorium Jellyfish

By James Grimmelmann

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The Laboratorium

Some Telephone Company

March 23, 2007 at 2:44 PM

0 Comments

I just got off the phone with another phone company that couldn’t transfer me from one department to another. This was an actual situation where they’d have turned off my service if I didn’t talk to the right person, so I went through with calling the other number. Is it some kind of institutional perversity that phone companies uniformly have terrible internal phone systems?

The Official Laboratorium Jellyfish

Appearances

October 6: American University Colloquium on Scholarly Communication

Media

December 3: The Nuances of Threats on Facebook (New Yorker)

December 2: A record label says a Cox customer shared illegal files 54,489 times. Is Cox liable? (Vox)

Nov. 24: In Social-Media Era, When Is Free Speech Illegal? (Wall Street Journal)

October 24: Reversal of Fortunes: What a Recent Appeals Court Ruling Holds for Academic Fair Use (Publishers Weekly)

September 25: Facebook, OkCupid research raises new ethical questions in use of ‘big data’ (Baltimore Sun)

Papers

Three letters about the Facebook emotional manipulation study

Brief of 36 Intellectual Property and Copyright Law Professors as Amicus Curiae, ABC v. Aereo (Supreme Court)

The Cancer of the Internet, Jotwell

What to Do About Google?, Comm. of the ACM, Sept. 2013, at 28

Internet Law: Cases and Problems (3rd ed. 2013)